Privacy Policy

This Privacy Policy describes how Ridley Technologies, Inc. ("Ridley," "we," "us," or "our") collects, uses, discloses, and protects your information when you access or use our website, mobile applications, products, or services (collectively, the "Services"). By using the Services, you consent to the practices described in this Privacy Policy.

‍

1. Information We Collect

‍

We collect information you provide directly to us, such as when you create an account, fill out forms, request support, communicate with us, or interact with any tools or chat experiences we provide. This may include your name, email address, phone number, property address, demographic details, account preferences, and any additional information you choose to share with us.

We also collect certain information automatically when you use our Services, including your device type, operating system, browser, IP address, location data (if enabled), usage behavior (such as pages viewed, time on site, and link clicks), and identifiers collected through cookies and similar tracking technologies.

If you access Ridley through third-party platforms or integrations, we may collect information from those services subject to your permissions.

‍

2. How We Use Your Information

‍

We use your information to operate, maintain, and improve our Services; personalize your user experience; deliver customer support and respond to inquiries; send administrative messages and updates; send marketing or promotional communications (where permitted); facilitate property pricing estimates and user workflows; analyze trends and optimize performance; enforce our Terms of Service; prevent fraud and abuse; and comply with legal obligations.

Some information may also be used to develop and improve our algorithms, AI models, and user experience features, with personal identifiers anonymized or removed where appropriate.

‍

3. Sharing and Disclosure of Information

‍

We may share your information with third-party service providers who help us deliver functionality, such as cloud storage, analytics platforms, communication tools, legal support, payment processing, and customer relationship management systems. These providers are contractually obligated to protect your data.

We may also share your information, including name, contact details, property address, and your expressed interest in selling, with trusted third-party service providers, such as real estate professionals, mortgage lenders, attorneys, or contractors, in order to connect you with services relevant to your home sale. Ridley may receive compensation in connection with these referrals. These partners are required to use your information solely to provide the intended services and may not resell or reuse your data.

We may disclose information if required to do so by law or in response to valid legal requests (such as subpoenas or court orders), or to protect the safety, property, or legal rights of Ridley Technologies, Inc., our users, or others.

In the event of a merger, acquisition, asset sale, or corporate restructuring, your data may be transferred to the relevant successor entity subject to the commitments in this policy.

We do not sell personal information for general advertising or marketing purposes. However, we may monetize certain lead information by sharing it with relevant service providers as described above. You may contact us at hi@getridley.com to request that we not share your information for this purpose.

‍

4. Cookies and Tracking Technologies

‍

We use cookies, web beacons, pixels, and other technologies to collect usage data, recognize repeat visitors, store preferences, and analyze traffic. You can adjust your browser settings to refuse cookies, but doing so may impact functionality.

Our systems may also honor Global Privacy Control (GPC) signals where legally required.

‍

5. Your Rights and Choices

‍

You may access, update, or delete your personal information by contacting us at hi@getridley.com. You may also opt out of receiving promotional communications at any time by clicking the unsubscribe link in those emails.

Depending on your jurisdiction, you may have additional rights under local law, including:

• The right to request access to or correction of your data
• The right to object to or restrict certain processing
• The right to data portability
• The right to request deletion of your personal information

California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data we collect, request deletion, and opt out of any "sale" of personal data. We do not sell personal data, as defined under CCPA.

European Union (EU) users may have additional rights under the General Data Protection Regulation (GDPR). Where GDPR applies, our lawful bases for processing data include performance of a contract, legal compliance, legitimate interest, and, where required, consent.

To exercise your rights, contact us at hi@getridley.com.

‍

6. Data Retention

‍

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. We may anonymize or aggregate personal data for analytical purposes.

‍

7. Data Security

‍

We use administrative, technical, and physical safeguards to protect your data. This includes encryption of data in transit, access controls, secure storage solutions, and routine monitoring for vulnerabilities.

However, no security system is impenetrable. We cannot guarantee the security of your information, and you use the Services at your own risk.

If we become aware of a data breach that impacts your information, we will notify you as required by applicable law.

‍

8. Children’s Privacy

‍

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child without verified parental consent, we will delete it promptly.

‍

9. Automated Decision-Making and AI Tools

‍

Certain features within the Ridley platform may use artificial intelligence (AI) or algorithmic processes to provide estimates, recommendations, or support. These features do not constitute professional advice or decisions. You are solely responsible for verifying and validating any outputs from our automated tools.

‍

10. Third-Party Services and Links

‍

Our Services may contain links to websites, platforms, or tools operated by third parties. We are not responsible for the privacy practices of those third-party services and encourage you to review their privacy policies before sharing personal information.

‍

11. International Data Transfers

‍

If you are accessing the Services from outside the United States, you acknowledge and agree that your information may be transferred to, stored, and processed in the U.S. and other jurisdictions where we or our service providers operate. We take steps to ensure adequate protections for international data transfers, including reliance on standard contractual clauses or other lawful mechanisms where applicable.

‍

12. Updates to This Privacy Policy

‍

We may modify or update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. If we make material changes, we will notify you by updating the Effective Date and providing prominent notice. Your continued use of the Services after an update signifies your acceptance of the revised policy.

‍

13. Contact Us

‍

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

‍

Ridley Technologies, Inc.
Email: hi@getridley.com